Private residence, District 2
A private client wanted a hotel-grade wellness room indistinguishable from the architecture of the house — and a service relationship the household staff would carry, not the client.
- Architectural integration
- Equipment concealed in joinery; visible footprint reduced ~60%
- Aftercare programme
- Quarterly preventative-maintenance contract in place
- Client-side touch-points
- One — the architect's studio
Architect's specification, illustrative figure
Service agreement
Engagement record
Brief
A private residence required a wellness room indistinguishable from the rest of the house — restrained material palette, no commercial-gym visual language, and a quietly run aftercare relationship operating through the household and architect.
Approach
Equipment specification was led by the architect’s package, with finish and structural variables exposed for studio sign-off. A bespoke joinery wall absorbed visible footprint. A quarterly preventative-maintenance regime is run by a named technician through the architect’s studio.
What we would do differently
We added an acoustic pre-read to our residential standard the day after this project completed. It now runs on every private engagement.
We expected to be sold equipment. Instead we were given a plan that disappeared into the architecture. The household runs the relationship, not the client.
Adjacent projects, attributed and quantified.
Branded-residence wellness amenity, Saigon Riverside
The amenity that was meant to anchor the development's marketing was three months from launch with no equipment partner under contract and the brand standard unresolved.
Illustrative — final asset pending validationPrivate residence, District 2
A private client wanted a hotel-grade wellness room indistinguishable from the architecture of the house — and a service relationship the household staff would carry, not the client.
Illustrative — final asset pending validationResort wellness refurbishment, Danang coast
A flagship beach resort needed to refurbish its wellness floor without a single day of guest-facing closure during peak season — and pass an operator audit at the back end.
Illustrative — final asset pending validation