brief · 4 pages
Illustrative — final asset pending validation
Developer brief — the seven questions to ask before signing a wellness partner
A forwardable internal brief for development and finance leadership — the questions that determine whether a wellness amenity will land on time, on standard, and on the brand promise.
Why this brief exists
A wellness amenity inside a branded residence is the project asset most often delivered late, off-standard or at unplanned cost. The cause is rarely the equipment — it is the moment the equipment partner is engaged, and the questions the project team does or does not ask before signing.
This brief is the seven questions we believe every developer should ask before they sign with anyone — including us.
The seven questions
- Has this partner delivered to our operator’s brand standard before — by name, not by category?
- Will the spec arrive in our BIM and our M&E packages, or as a separate brief?
- What is the published response and parts SLA on day one of operations?
- Can the partner show a project we can call, with metrics, not just a logo?
- What is the whole-life cost over seven years, not just the equipment line?
- Who is the named technician for our property after handover?
- What has the partner published about a project that did not go to plan?
Built for the colleague who will make the case — pasteable, forwardable, designed for the email thread.
Begin a conversation